Work from Home – Swedish speaker Customer Service Representative (m/f/x)

  • Full-time
  • 6-10 vagas
  • Expira em 25 dias
  • a definir
  • Full-time
  • 6-10 vagas
  • Expira em 25 dias
  • a definir
  • Lisboa
  • Contact Centers, Atendimento ao Cliente

Teleperformance Portugal

Com 40 anos de experiência a unir marcas aos seus clientes, a Teleperformance é líder global em serviços empresariais de integração digital, potenciado o negócio dos clientes através da personalização e humanização de cada interação. Com uma equipa com mais de 10.000 colaboradores, de 95 nacionalidades, tem sindo considerada como uma das melhores empresas para trabalhar em Portugal, pelo Great Place to Work Institute, pela revista Exame, e uma das empresas com mais crescimento em Portugal nos últimos 10 anos, segundo o Expresso, a Informa D&B e a Deloitte.

O que procura nos candidatos

  • 12th grade;
  • Bilingual: Swedish & English (C1 Levels for both languages);
  • Reliable, autonomous and very disciplined;
  • Self-confident and organized;
  • Good communication skills and passionate about your work;
  • Enthusiastic, curious and motivated by success;
  • Experience in managing your own time with maximum responsibility;
  • Ability to work with performance objectives;
  • As for the necessary work material, you should be able to secure a desktop or laptop computer.

Que funções irão desempenhar

  • Provide a customer-friendly service by showing interest in the customer, promoting a positive relationship with the brand;
  • Create opportunities to impress and engage with the customers, approaching all their questions and doubts;
  • Manage customer queries about their orders and access to their accounts, payments, and stock availability.

Quais os benefícios oferecidos

  • Work as a team from your home;
  • Work full-time or part-time, depending on your availability preferences (days and hours);
  • Specialized training included;
  • Competitive compensation model;
  • Opportunity to work with an international team in a multicultural environment.

Outros aspectos a referir

In a global pandemic, trust and support from companies to their employees and customers are essential to sustain the development of their business, fostering stability in the market and driving economic recovery.

Since the beginning of the pandemic, Teleperformance Portugal has ensured that the best practices in combating and preventing the Covid-19 virus were adopted, and after being the first company in our sector to guarantee the ´´COVID Clean`` certification by EIC / VERYCER, we are now more confident than ever in our ability to fight the Covid-19 virus.

At Teleperformance Portugal, you will find what you are looking for: experience, adventure, diversity, multiculturalism, professional and financial stability, opportunities for professional development and work-life balance.

We remain committed to the necessary measures so that all TP employees are and feel safe at work.


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