Video Platform Advisor - German Speaking

  • Full-time
  • 1-5 vagas
  • Expira em 24 dias
  • Salario Competitivo
  • Full-time
  • 1-5 vagas
  • Expira em 24 dias
  • Salario Competitivo
  • Lisboa , Permite-se o tele-trabalho
  • Telecomunicacoes, Contact Centers, Tecnologias de Informacao, Atendimento ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos


  • At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment
  • Excellent native level written and spoken communication skills in the language of support
  • Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M Monday to Sunday

Que funções irão desempenhar

  • You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible. bugs, so that our client's engineering team to address them as a bunch
  • Provide general and technical support to customers who use any of our client's paid products

Quais os benefícios oferecidos

  • Pleasant and inspiring working atmosphere
  • Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
  • Professional development and clear career path
  • Training & development opportunities
  • Competitive salary , above average
  • Relocation allowance

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