Transaction Dispute and Chargeback Officer

Expira em: 27 dias

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.



Nº de Vagas: 6-10 vagas

Tipo: Full-time

Salário(por ano): Negotiable

Setor: Outros Serviços

Função: Gestão

Região: Malta




Your responsibilities

  • Analysing and evaluating disputes
  • Preparing chargeback requests to be submitted
  • Cooperating with 3rd party chargeback practitioner
  • Supporting identification and implementation of improvements, best practices
  • Team member, participating in meetings and projects
  • Reporting to Fraud and Chargeback Specialist

 
 
Responisbilities

  • DMS Card transaction processing flow, stages and transaction types (ATM, POS, ECOM)
  • MasterCard Chargeback Guide, latest updates
  • Retrieval request procedure
  • Timeframes and chargeback codes with exceptions
  • Fraud and Friendly Fraud chargebacks, arbitration
  • Trends in CNP space
  • You are familiar with
  • DMS Card transaction processing flow, stages and transaction types (ATM, POS, ECOM)
  • MasterCard Chargeback Guide, latest updates
  • Retrieval request procedure
  • Timeframes and chargeback codes with exceptions
  • Fraud and Friendly Fraud chargebacks, arbitration
  • Trends in CNP space

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