Trainer (M/F)

  • Full-time
  • 1-5 vagas
  • Expira em 17 dias
  • Competitive Salary
  • Full-time
  • 1-5 vagas
  • Expira em 17 dias
  • Competitive Salary
  • Lisboa
  • Contact Centers, Formação

Conectys Portugal

With facilities in Belgium, Romania, the Philippines and robust Work from Home delivery capabilities, Conectys services over 35 languages with multilingual teams driven by effective processes and proven technology. Its specialised outsourcing capabilities create significant competitive differentiation and brand value for challenger brands and established players that want to be challenged.

O que procura nos candidatos

C1 English minimum level (written and spoken)

Minimum 1 year experience delivery of training/workshop sessions

Medium-high Microsoft Excel and PowerPoint skills

Communicative, creative and solution focused

Results and customer satisfaction orientation

Passion for people’s development and eager to develop dynamically and focus on results

Know-how about types of training and communication

Que funções irão desempenhar

This position offers you the opportunity to work alongside one of our high profile clients specialized in social media video sharing.

As a Product Trainer you will be responsible for the delivery of workshops and training sessions related with the product and the updated processes & procedures from our clients, ensuring that a quality learning experience is provided to our team members.

As a Trainer you will have the opportunity to make a significant and direct impact on the quality of the content delivered, suggesting new ways to face our trainee’s difficulties, in order to achieve the best results in their Conectys experience:

Creation, facilitation and organization of training plans, workshops and team development according with individual and team needs

Creation and improvement of training materials

Perform follow-up activities to complete the training & workshop programs to assess the impact and effectiveness of the training

Development and system motorization to ensure the continued development of work skills and skills acquired as a result of delivered sessions

Involvement with the L&D Coordinator in the Performance Management System processes, Talent Management and Succession Planning

Other tasks within the training and quality department

Quais os benefícios oferecidos

Content moderation and soft skills initial and continuous training;

Product specific training on tools, processes and procedures used by the project;

Career growth across different departments;

Lisbon City Center – Roma Areeiro;

Workplace accessible through train, bus and subway;

Private health insurance as of the 7th month contract;

Remote working project until January. This is an office based project. Smart working option is just temporary and only offered to candidates based in Lisbon.

Meal allowance paid by card with fuel discounts;

Quarterly performance bonus and yearly performance management system;

Monthly engagement activities;

Dedicated HRBP to support your Conectys experience.

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