Trainer - German Speakers (M/F) Porto

  • Full-time
  • 1-5 vagas
  • Expira em 23 dias
  • Salário Competitivo
  • Full-time
  • 1-5 vagas
  • Expira em 23 dias
  • Salário Competitivo
  • Porto
  • Contact Centers, Formação, Administrativo, Apoio ao Cliente

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

O que procura nos candidatos

ManpowerGroup is a multinational company recognized worldwide for making business more human. By choosing us you are choosing to be part of a multicultural and dynamic team in a universe of projects with the best brands on the market. Come build your career with us!

 

About the role:

 

As a trainer, you will be responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. You will participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures.

 

What you will need:       

           

  • Native or proficient in German (C2)
  • Fluency in English (B2)
  • Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.);   
  • Strong communication skills, both written and verbal;
  • Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable;
  • Self-starter, sense of urgency, and works well under pressure;   
  • A plus: previous experience in a Customer Support Environment;
  • Schedule flexibility to be able to cover all operational working schedules if needed.

                            

Are you the one we are looking for?

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