Talent Acquisition Internship - Lisbon, Portugal

Expira em: 5 dias

Sitel Portugal

We are Sitel Global outsourcing provider of customer experience management helping the largest brands in the world retain and grow their customer base. We seek people who can build trust with our clients’ customers and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent. We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.



Nº de Vagas: 1-5 vagas

Tipo: Estágio IEFP

Salário(por ano): Monthly salary + Meal allowance + Healthcare Insurance

Setor: Contact Centers

Função: Recursos Humanos

Região: Lisboa





We are Sitel


We are a leading global outsourcing provider of customer experience management with 150 offices across 24 countries and more than 75,000 associates speaking 48 languages. Our contact center associates deliver more than 2.5 million unique customer experiences every day.


 


We offer tailored customer care solutions to our diversified client base across all stages of the customer journey. With our operational excellence, continued focus on process improvement and value-add solutions, we are your global partner for today and tomorrow.


Job brief


We are looking for a Talent Acquisition Intern to support the full-cycle recruitment of all management positions.


Responsibilities include sourcing candidates through various channels, evaluating resumes, planning interview and selection procedures whilst managing the hiring paperwork.


 


Ultimately, you should be able to manage our full recruitment cycle and ensure we always meet our staff requirements:


 


Advertise job openings on careers page, job boards and social networks (e.g. LinkedIn)

Collaborate with hiring managers to determine qualification criteria for each position

Be the main point of contact and develop influential relationships with candidates

Screen resumes and applications and update candidates on hiring processes

Report to hiring managers and HR managers on the status of open positions

Evaluate candidates based on their interview and assignment performance

Provide interview & assessment feedback, when necessary and appropriate

Act as a consultant to new hires and help them onboard

Interview candidates during various hiring stages

 


Your profile


You have thorough knowledge of HR best practices and have innovative ideas. If you have strong communication skills and are confident as a headhunter, we want to meet you. We like working with people who think ‘outside-the-box’ and who finish projects in a timely manner.


 


Requirements


Proven work experience as a recruiter

Fluency in English (C1 or above)

Excellent communication skills

Ability to positively present our company and open roles to potential candidates

Ability to prioritize and complete projects within deadline

Familiarity with social media, especially LinkedIn

Solid verbal and written communication skills

Eligible for IEFP Internship (level 6)

 


Preferable


A keen understanding of the differences between various roles within organizations

College degree in HR Management, Organisational Psychology or a relevant field

Fluency in Portuguese and other major European languages

Good knowledge of Portuguese labour legislation

Experience in a customer service role

Our Compensation & Benefits


At Sitel we believe our people are our most important asset and therefore we take pride in finding the best, most talented and driven employees, among the benefits of working with us are:


 


IEFP 9 Month internship contract

Monthly Meal Allowance

Continuous training available

Stable working hours (8 hours per day, 40 hours per week)

Personal development opportunities and a great multicultural working environment

People First Culture

 


We take care of you and your development and make sure that you have the right conditions to deliver the best results. Subsequently, we expect that you give it your best at all times. If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible.

 


Application


We will screen and interview candidates continuously, so please apply on-line via our career portal as soon as possible.


We will close the position down once we have found the right candidate.


We look forward to hearing from you.


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