Swedish Speaking Customer Support Advisor (REF 7924)

  • Full-time
  • 6-10 vagas
  • Expira em 27 dias
  • Competitive salary
  • Full-time
  • 6-10 vagas
  • Expira em 27 dias
  • Competitive salary
  • Malta
  • Contact Centers, Atendimento ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos

  • Fluent verbal and written communication in Swedish and English
  • Experience in a customer facing role or online
  • Passionate about delivering outstanding Customer Service
  • Able to problem solve and find solutions efficiently
  • Competent literacy and numeracy skills

Que funções irão desempenhar

You will be assisting players globally with various queries such as login, verification, payments and betting queries via live chat, email and telephone. Our client is looking to hire candidates who are passionate about delivering high quality service whilst working in a fast paced, rewarding environment with fantastic opportunities for progression.
 
Responsibilities:
 

  • Provide support to our customer base via Live Chat, telephone and email
  • Review and escalate queries from customers to superiors when required
  • Liaise with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries

 

Quais os benefícios oferecidos


  • Competitive Salary
  • An exceptional relocation package
  • Thorough training will be provided on all aspects of the role, including training on sportsbook and online casino, giving you the tools and knowledge to provide excellent guidance to your team
  • Development continues throughout the role enabling you to build your career in an innovative team
  • Health Insurance + Eye Care
  • Life Assurance
  • Bonus Schemes
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