supply orders accurately, in real time as the orders come in to the department
via telephone, email, fax and online.
online orders that come through the website storefront; enters them into the
and tracks previous orders at the request of external and internal
customers. Communicates status of where,
when, how delivered, and who signed for a particular package within 24 hours.
records for new machines; notes and staples appropriate consumables.
and pursues potential retail supply opportunities.
and updates special customer pricing in the price records.
requests for credits or price adjustments as needed.
newer team members with training and provide them help when needed.
communication skills with a flair to persuade;
possess outstanding communication (verbal and written), interpersonal, problem
solving and customer service skills;
work with multiple internal and external clients in a fast-paced work
customer service focus and relationship management skills (customers, vendors
and employees within the company required);
read, understand and follow all company Standard Operating Procedures (SOPs)
able to work overtime (including evenings and weekends) as necessary to support
Starting Date: September