O que procura nos candidatos
ManpowerGroup is recruiting a Dutch
Customer Support Fashion Advisor to represent our client’s brands by delivering
outstanding customer service queries with clarity, passion and enthusiasm. The advisor will also answer queries
across a number of channels including email, chat, and phone.
Handle and carefully respond to all customer inquiries;
Follow up to customer inquiries by taking specific action in a timely
Aim to resolve issues on the by phone call and be proactive;
Appropriately communicate with customers via phone, chat, and email;
Be able to work to customer service measures, metrics and KPIs.
we are looking for
Superb written and oral communication skills in
both English (B2 level minimum) & Dutch (C1/C2 level);
Team player with a positive attitude who thinks
as a business owner would;
Availability to work various shifts;
desktop computer system and internet skills;
Prior customer service experience;
Self-motivated, enthusiastic, and able to
succeed in a fast-paced, dynamic environment;
fashion is a PLUS!
Strong possibility of career progression;
Initial and continuous training;
Full-time role on a 40 hour per week contract;
Opportunity to work in a
Fiber internet (high speed
internet) – NO WIFI AVAILABLE ONLY ENTHERNET CABLE;
Peaceful working space area;
*At the start of the project, the
training will take place at home and afterwards will move on
to the Matosinhos site (near Matosinhos Sul metro station).
All the candidates require having fiber internet service and landline available