Spanish Technical Support (m/f) Lisbon

  • Full-time
  • 11-20 vagas
  • Expira em 28 dias
  • a definir
  • Full-time
  • 11-20 vagas
  • Expira em 28 dias
  • a definir
  • Lisboa
  • Contact Centers, Apoio ao Cliente

Teleperformance Portugal

A Teleperformance Portugal faz parte do Grupo Teleperformance, líder mundial em Customer Experience Management e shared services para mercados internacionais. Com uma equipa de 10 000 colaboradores de 84 nacionalidades, prestamos serviços em 35 idiomas. A Teleperformance Portugal foi considerada a melhor empresa para trabalhar em Portugal nove vezes, pelo Great Place to Work Institute e foi a vencedora do Prémio “Young Talents Attraction” em 2019. Fomos também premiados cinco vezes pela revista Exame como uma das melhores empresas para se trabalhar em Portugal e a melhor empresa no nosso setor. Todos os dias, são-nos confiadas inúmeras interações únicas em todo o mundo, das quais queremos que faças parte. Junta-te à nossa equipa!

We are searching for IT professionals to provide technical support for a worldwide leader in the software business. If you have a technical support background, help desk experience or studies in the IT area, then this can be your chance to begin the career you have been looking for!

Our client is a multinational company considered the largest producer of software in the world. Among its best-known software products are the lines of operating systems and Office applications line.

Our Offer

•  Excellent work opportunity in a leading multinational company;

•  International career in a multicultural environment;

•  Possibility of cooperation with leaders in various industries;

•  Stable work and career progression;

•  Long-term development opportunities;

•  Fixed-term, renewable contract with the possibility of permanent employment;

•  Private health insurance after 6 months of employment;

•  Possibility to live in one of our apartments;* 

•  Initial flight expenses refund;*

•  Annually complementary return flight to your home country (within Europe);* 

•  Free Portuguese language courses, sport activities and organized events.

*For relocated applicants


Your responsibility is to ensure a service of exceptional quality and support users with operational issues related to the company's software.

Your Profile

•  Portuguese or Brazilian Portuguese (preferential) with high level of proficiency equivalent to native language;

•  Native level of written and verbal communication skills in Spanish;

•  Good knowledge of English (B2 level);

•  Proficiency in Technical writing and documentation;

•  Building customer/partner Relationships;

•  Advanced knowledge of MS Office Applications and Internet search engines;

•  Working knowledge of Microsoft Windows Server, Microsoft Exchange Server;

•  Ability to articulate in-depth knowledge and usage of Office applications including Outlook and industry standard internet browsers;

•  Advanced computer skills with understanding of hardware and software platforms;

•  Intermediate to advanced Networking skills (SMTP, DNS, Firewall, TCP/IP).

We are looking forward to receive your application.

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