Spanish Technical Support (m/f) Lisbon

Expira em: 27 dias

Teleperformance Portugal

A Teleperformance Portugal faz parte do grupo Teleperformance, líder mundial em Customer Experience Management e shared services para mercados internacionais. A nossa equipa é composta por 9000 funcionários, que prestam os nossos serviços em 35 idiomas, para cerca de 64 mercados. A Teleperformance Portugal foi considerada seis vezes consecutivas a melhor empresa para trabalhar em Portugal pelo Great Place to Work Institute. Os nossos colaboradores partilham uma grande variedade de experiências e competências. Estamos focados no trabalho em equipa e na partilha de experiências; esse é o nosso caminho: transformar paixão em excelência. Faz parte da nossa equipa!

Nº de Vagas: 11-20 vagas

Tipo: Full-time

Salário(por ano): a definir

Setor: Contact Centers

Função: Apoio ao Cliente

Região: Lisboa

We are searching for IT professionals to provide technical support for a worldwide leader in the software business. If you have a technical support background, help desk experience or studies in the IT area, then this can be your chance to begin the career you have been looking for!

Our client is a multinational company considered the largest producer of software in the world. Among its best-known software products are the lines of operating systems and Office applications line.

Our Offer

•  Excellent work opportunity in a leading multinational company;

•  International career in a multicultural environment;

•  Possibility of cooperation with leaders in various industries;

•  Stable work and career progression;

•  Long-term development opportunities;

•  Fixed-term, renewable contract with the possibility of permanent employment;

•  Private health insurance after 6 months of employment;

•  Possibility to live in one of our apartments;* 

•  Initial flight expenses refund;*

•  Annually complementary return flight to your home country (within Europe);* 

•  Free Portuguese language courses, sport activities and organized events.

*For relocated applicants


Your responsibility is to ensure a service of exceptional quality and support users with operational issues related to the company's software.

Your Profile

•  Portuguese or Brazilian Portuguese (preferential) with high level of proficiency equivalent to native language;

•  Native level of written and verbal communication skills in Spanish;

•  Good knowledge of English (B2 level);

•  Proficiency in Technical writing and documentation;

•  Building customer/partner Relationships;

•  Advanced knowledge of MS Office Applications and Internet search engines;

•  Working knowledge of Microsoft Windows Server, Microsoft Exchange Server;

•  Ability to articulate in-depth knowledge and usage of Office applications including Outlook and industry standard internet browsers;

•  Advanced computer skills with understanding of hardware and software platforms;

•  Intermediate to advanced Networking skills (SMTP, DNS, Firewall, TCP/IP).

We are looking forward to receive your application.

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