O que procura nos candidatos

Requirements:

• Higher Education qualification;
• Excellent command of English and Spanish languages;
• Essential demonstrable experience in sales of financial products
• Experience in customer on-boarding and documentation verification processes;
• Fast learner with a passion for Sales;
• Excellent communication skills with a results-driven approach
• Ability to work independently;
• Good knowledge of Microsoft Office tools (especially EXCEL)

Que funções irão desempenhar

The Sales Officer will report directly to the Sales Team Leader and will be part of a team that is responsible of handling sales, customer on-boarding and document verification of a loan portfolio.

Actively seeking new sales by executing appointed strategies and instructions;

Adhering to the team’s sales targets and deadlines;

Collaborate with the Sales team members to constantly improve process efficiency and overall results;

Customer on-boarding and verification of documents as per the Bank’s Policies and Operational Procedures;

Understand thoroughly the company’s products whilst ensuring that customers are always presented accurate information;

Responding to any customer queries via email, sms and phone;

Provide an excellent customer experience;

Work closely with other departments, especially Payments and Collections, in order to ensure transparent and efficient interaction;

Ensure adherence to the company’s Code of Ethics and related policies;

Involvement in production of Sales reports;

Involvement in training and mentoring of other team members

Assist in documentation of the team’s Operational Procedures;

Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;

Execute ad hoc tasks as may be requested by the team leader.

Quais os benefícios oferecidos

to be discussed