SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.
Requirements:
The Sales Officer will report directly to the Sales Team Leader and will be part of a team that is responsible of handling sales, customer on-boarding and document verification of a loan portfolio.
Actively seeking new sales by executing appointed strategies and instructions;
Adhering to the team’s sales targets and deadlines;
Collaborate with the Sales team members to constantly improve process efficiency and overall results;
Customer on-boarding and verification of documents as per the Bank’s Policies and Operational Procedures;
Understand thoroughly the company’s products whilst ensuring that customers are always presented accurate information;
Responding to any customer queries via email, sms and phone;
Provide an excellent customer experience;
Work closely with other departments, especially Payments and Collections, in order to ensure transparent and efficient interaction;
Ensure adherence to the company’s Code of Ethics and related policies;
Involvement in production of Sales reports;
Involvement in training and mentoring of other team members
Assist in documentation of the team’s Operational Procedures;
Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;
Execute ad hoc tasks as may be requested by the team leader.
to be discussed