Spanish speaker for Digital Marketing technical support (m/f)

  • Full-time
  • 11-20 vagas
  • Expira em 27 dias
  • a definir
  • Full-time
  • 11-20 vagas
  • Expira em 27 dias
  • a definir
  • Lisboa
  • Contact Centers, Tecnicos Especializados

Teleperformance Portugal

Com 40 anos de experiência a unir marcas aos seus clientes, a Teleperformance é líder global em serviços empresariais de integração digital, potenciado o negócio dos clientes através da personalização e humanização de cada interação. Com uma equipa com mais de 10.000 colaboradores, de 95 nacionalidades, tem sindo considerada como uma das melhores empresas para trabalhar em Portugal, pelo Great Place to Work Institute, pela revista Exame, e uma das empresas com mais crescimento em Portugal nos últimos 10 anos, segundo o Expresso, a Informa D&B e a Deloitte.

O que procura nos candidatos

  • Native Spanish speaker;
  • Fluency in English, written and spoken (minimum B2);
  • Experience in Digital Marketing (required);
  • Technical background (education and/or work experience);
  • Professional communication skills; 
  • Analytic mindset.

Que funções irão desempenhar

  • Resolving technical issues;
  • Troubleshooting of the advertising platform in a B2B environment;
  • Defining solutions to clients and adapt existing processes to find alternative solutions;
  • Using basic coding and debugging skills for problem analysis;
  • Understand the business goals of the clients and support them through a chat system providing solutions in a timely fashion;
  • Achieve strong customer satisfaction with a focus on quality and results.

Quais os benefícios oferecidos

  • International career in a multicultural environment;
  • Training and familiarization phase;
  • Opportunity to grow in a multinational company;
  • Accommodation in a Teleperformance apartment;
  • Refund of initial flight expenses;
  • Free annual flight to the homeland;
  • Private health insurance;
  • Free Portuguese language courses, surfing, soft trekking and much more.

Outros aspectos a referir

Are you looking for your next challenge working in the digital marketing area, focused on a B2B environment? This might be your opportunity to build an international career. As a member of our Digital Marketing technical support team, you will be responsible for troubleshooting of the advertising platform, while learning and understanding the business goals of the clients. You will succeed in this role if you can be creative, using your analytic mindset to achieve strong customer satisfaction with a focus on quality and results.

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