Spanish Customer Support (M/F)

  • Full-time
  • 11-20 vagas
  • Expira em 10 dias
  • Salário Competitivo
  • Full-time
  • 11-20 vagas
  • Expira em 10 dias
  • Salário Competitivo
  • Beja
  • Contact Centers, Apoio ao Cliente

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

O que procura nos candidatos

What we are looking for

·       Superb written and oral communication skills in Spanish (C1/C2 level) and English (b2).

·       Ability to work independently and in a team environment;

·       Resilient and calm with an ability to assist customers and drive brand loyalty;

·       Good listening skills and extreme attention to detail;

·       Proficiency with desktop computer system and internet skills;

·       Prior customer service experience;

·       Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment.

Que funções irão desempenhar

Your responsibilities

·       Handle and carefully respond to all customer inquiries by phone;

·       Follow up to customer inquiries by taking specific action in a timely manner;

·       Engage with customers in a friendly and professional manner while actively listening to their concerns;

·       Aim to resolve issues on the by phone call and be proactive;

Quais os benefícios oferecidos

What we offer

·       Strong possibility of career progression;

·       Family environment, small teams, regulated working hours;

·       Initial and continuous training;

·       Work contract – Full time position;

·       Professional hardware: everyone can use a Mac;

·       Opportunity to work in a multicultural environment.


Location: Braga

*The project will start from home and afterwards will be transferred to our client’s site in Braga. All the candidates must have fiber internet service and landline available at home.*

 


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