Spanish Backoffice Advisor (M/F)

  • Full-time
  • 1-5 vagas
  • Expira em 2 dias
  • Salário competitivo
  • Full-time
  • 1-5 vagas
  • Expira em 2 dias
  • Salário competitivo
  • Porto
  • Contact Centers, Apoio ao Cliente

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

O que procura nos candidatos

What we are looking for

• Superb written and oral communication skills in both English (B1 level minimum) & Spanish

(C1/C2 level);

• Team player with a positive attitude who thinks as a business owner would;

• Availability to work various shifts;

• Proficiency with desktop computer system and internet skills;

• Prior customer service experience;

• Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment;

Que funções irão desempenhar

Your responsibilities

• Handle and carefully respond to all customer inquiries;

• Follow up to customer inquiries by taking specific action in a timely manner;

• Aim to resolve issues on the by email & chat;

• Be able to work to customer service measures, metrics and KPIs.

Quais os benefícios oferecidos

What we offer

• Strong possibility of career progression;

• Initial and continuous training;

• Work contract;

• Full-time role on a 40 hour per week contract with rotative shifts between 7AM and 11PM,

8hours per day;

• Opportunity to work in a multicultural environment.

Ofertas relacionadas