SiteOps Support Engineer

  • Full-time
  • 11-20 vagas
  • Expira em 18 dias
  • Competitive
  • Full-time
  • 11-20 vagas
  • Expira em 18 dias
  • Competitive
  • Malta
  • Software / Hardware, Tecnologias de Informacao, Suporte IT

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos


Requirements

  • Sc. in ICT, Engineering or equivalent qualification or a minimum of 2 years of experience in a similar role;
  • Strong working knowledge of MySQL, Linux and Web Applications;
  • Excellent troubleshooting skills;
  • Good written and verbal communication skills;
  • A can-do attitude and willingness to learn;

 
Additional skills:

  • Experience with tools used for cloud provisioning, configuration management, application deployment, continuous delivery, intra-service orchestration and infrastructure management;
  • DevOps, Docker and Continuous Integration/Delivery experience considered as an asset;
  • Experience in the financial industry, including knowledge on PCI-DSS is considered as an asset.

 

Que funções irão desempenhar

Responsibilities

  • Troubleshoot day-to-day issues with application systems and integrated parties, and provide support to customers and Service Desk using CRM tools;
  • Maintain operations and administer internal proprietary and ancillary systems to meet all SLAs relating to system performance and uptime;
  • Ability to quickly assess an issue and provide clients with short and long-term course of actions;
  • Be part of the on-call technical support team;
  • Manage incidents that may occur;
  • Develop or implement tools to facilitate system monitoring, identification and solution of problems, as well as master automated release and disaster recovery processes;
  • Aid in automating release processes of all systems, using tools like Rundeck, Ansible and Puppet.
  • Maintain the automated monitoring at all levels: Hardware, Networking, Virtualisation, Operating Systems, Databases, and all Applications, on dedicated hardware or cloud, using tools such as Zabbix and Prometheus.
  • Automate configuration management where possible and perform platform configuration of all levels of the environments.
  • Interaction with third-party suppliers and other departments as required;
  • Setup of new environments, and manage releases;
  • Prepare documentation for tools and processes.

Quais os benefícios oferecidos

To bed discussed

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