Service Operations Engineer

Expira em: 11 dias

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

Nº de Vagas: 11-20 vagas

Tipo: Full-time

Salário(por ano): Negotiable

Setor: Outros Serviços

Função: Suporte IT

Região: Malta

The Service Operations Engineer in the Technical Operations department is responsible to maintain, support and improve the infrastructure required for a DevOps culture. The engineer will be part of the team driving the DevOps processes and collaboration between product management, software engineering, and operations.

The role falls under the Technical Operations department, which is responsible for the provisioning, configuration, operation and maintenance of infrastructure and systems. These systems include highly available and scalable production web applications, as well as Staging, QA and development environments and tools. Apart from the existing proprietary and ancillary systems, our company is building the next-generation microservice platform, with fully automated release and deployment cycles, making use of hybrid-cloud infrastructure. The operations engineer will be part of the team managing all systems and migrating services to new infrastructure whilst abiding with SLAs.


  • Automate release processes of all systems, using tools like Rundeck, Ansible and Puppet
  • Automate configuration management of all levels of the environments; Be involved in ’Dockerizing’ all systems, including production environments;
  • Maintain the automated monitoring at all levels: Hardware, Networking, Virtualisation, Operating Systems, Databases, and all Applications, on dedicated hardware or cloud, using tools such as Zabbix;
  • Train developers and other stakeholders to use the DevOps tools and processes, advocating collaboration;
  • Create and maintain technical documentation;
  • Maintain healthy systems and develop and measure KPIs in all system layers;
  • Monitor and troubleshoot infrastructure issues and provide timely support to customers and internal departments;
  • Be part of the on-call technical support team;
  • Setup environments for new customers;
  • Interact with third-party suppliers and other departments as required;
  • Managing change to production systems.


  • B.Sc. in ICT, Engineering or equivalent qualification or a minimum of 3 years of experience in a similar role;
  • Strong working knowledge of Linux operating systems and scripting;
  • Experience with tools used for cloud provisioning, configuration management, application deployment, continuous delivery, intra-service orchestration and infrastructure management;
  • Good grasp of Software Release Process and other Technical Operations processes;
  • Proficient in virtual server technologies such as VMWare;
  • Knowledge of current computer security practices and network protocols and devices;
  • Good verbal/written communication skills;
  • Industry certifications as well as sound knowledge on PCI-DSS will be considered an asset. 

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