Service Desk Agent (German Speaker) - Full Remote (26,700€ gross/year)

  • Full-time
  • 1-5 vagas
  • Expira em 15 dias
  • Competitive Salary
  • Full-time
  • 1-5 vagas
  • Expira em 15 dias
  • Competitive Salary
  • Todo o país
  • Contact Centers, Apoio ao Cliente

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

O que procura nos candidatos

YOUR RESPONSABILITIES

·        Perform remote troubleshooting;

·        Provide accurate information on applicational support;

·        Identify and suggest possible improvements on procedures.

Que funções irão desempenhar

THE ROLE

Manpower is recruiting an Helpdesk Agent fluent in German for an international client based in Portugal. The agent will be providing technical support, to established performance standards for customer satisfaction.

Quais os benefícios oferecidos

WHAT WE ARE LOOKING FOR

·        Superb written and oral communication skills in German (C1/C2 level) and English (B2 level);

·        Proficiency with desktop computer system and internet skills;

·        Prior customer service experience;

·        Ability to diagnose and resolve basic technical issues;

·        Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment.

Outros aspectos a referir

If this is you send us your cv, we would like to meet you as soon as possible!

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