Russian E-Commerce Customer Support for wish. com (m/f) Relocation package included

Expira em: 27 dias

Teleperformance Portugal

A Teleperformance Portugal faz parte do grupo Teleperformance, líder mundial em Customer Experience Management e shared services para mercados internacionais. A nossa equipa é composta por 9000 funcionários, que prestam os nossos serviços em 35 idiomas, para cerca de 64 mercados. A Teleperformance Portugal foi considerada seis vezes consecutivas a melhor empresa para trabalhar em Portugal pelo Great Place to Work Institute. Os nossos colaboradores partilham uma grande variedade de experiências e competências. Estamos focados no trabalho em equipa e na partilha de experiências; esse é o nosso caminho: transformar paixão em excelência. Faz parte da nossa equipa!



Nº de Vagas: 11-20 vagas

Tipo: Full-time

Salário(por ano): Attractif salary

Setor: Internet, Telecomunicacoes, Contact Centers, Moda / Beleza

Função: Comercial / Vendas, Atendimento ao Cliente, Apoio ao Cliente

Região: Lisboa





We are looking for thinkers and doers, pro-active, cooperative and motivated people who are excited to communicate with people.

Deliver an outstanding customer experience at every single opportunity, as a result of your commitment and passion. Assist end customers before, while and after purchase.


Our Client


Shopping made fun!

Wish stands for the newest generation of a virtual marketplace. This is how the future of commerce looks like.

Using sophisticated algorithms, wish. com creates personalized recommendations for products their customers love, making sure the best and most interesting products are shown to their users in the app and their inbox often before they know they want it.

If you love working on all areas of the stack and to solve challenging problems, join our team now!


Our Offer


•  Excellent work opportunity in a leading multinational company;

•  International career in a multicultural environment;

•  Possibility of cooperation with leaders in various industries;

•  Stable work and career progression;

•  Long-term development opportunities;

•  Fixed-term, renewable contract with the possibility of permanent employment;

•  Private health insurance after 6 months of employment;

•  Accommodation in a room in a Teleperformance owned apartment;*

•  Initial flight expenses refund;*

•  Free annual flight to country of origin (within EU);*

•  Free Portuguese language courses, water sport activities, soft trekking and much more!

*For relocated applicants


Responsibility


•  Support the customer before, during and after purchase;

•  Assistance with concerns regarding payment transactions and shipping;

•  Assistance with concerns a broad range of customer accounts issues;

•  Mostly written communication with end users, so your written skills are essential.


Your Profile


•  Native level of written and verbal communication skills in Russian;

•  Good computer and Internet skills;

•  Good / elegant writing style;

•  Demonstrates sympathy and empathy;

•  Excellent communication skills, interpersonal skills and team spirit;

•  Flexibility and resilience;

•  Fast learning capacity;

•  Experience in telephone customer service / call center environment (preferred);

•  Authorization to work within the EU (mandatory);

•  Full-Time: Schedule - between 7:00h until 22:00h(rotating 8h shift);

•  Eligible to work in Portugal.


Join us! Be part of a multicultural environment.

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