O que procura nos candidatos

Our international clients are looking for French-speaking customer support agents to start in May, with the possibility of working remotely from anywhere in Portugal.

Required: Native level of French and FLUENT level of ENGLISH!

Que funções irão desempenhar

·       Establish an efficient, courteous and personalized contact with customers by phone, in French.

·       Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.

·       Being multitasking and adapting to a very dynamic environment.

·       Continuously looking for ways to providence an effective solution for customer's needs while improvising caught the team's and your own performance.

·       Respect established processes, service level agreements with clients in terms of quality by Achieving and excelling individual and team goals.

·       Establish and maintain effective collaboration with client's partners.

·       Be Able to maintain a constructive state of mind even in Difficult situations.