** REMOTE ** FRENCH SPEAKING CUSTOMER SUPPORT AGENT**

  • Full-time
  • 6-10 vagas
  • Expira em 28 dias
  • Discussed in first call
  • Full-time
  • 6-10 vagas
  • Expira em 28 dias
  • Discussed in first call
  • Portalegre, Castelo Branco, Guarda, Viseu, Viana do Castelo, Lisboa, Faro, Beja, Aveiro, Porto, Braga, Coimbra, Vila Real, Leiria, Évora, Setúbal, Santarém, Bragança
  • Contact Centers, Apoio ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.


O que procura nos candidatos

Our international clients are looking for French-speaking customer support agents to start in May, with the possibility of working remotely from anywhere in Portugal.

Required: Native level of French and FLUENT level of ENGLISH!


Que funções irão desempenhar

·       Establish an efficient, courteous and personalized contact with customers by phone, in French.

·       Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.

·       Being multitasking and adapting to a very dynamic environment.

·       Continuously looking for ways to providence an effective solution for customer's needs while improvising caught the team's and your own performance.

·       Respect established processes, service level agreements with clients in terms of quality by Achieving and excelling individual and team goals.

·       Establish and maintain effective collaboration with client's partners.

·       Be Able to maintain a constructive state of mind even in Difficult situations.