Remote French Customer Support Agent (ref 6572)

  • Full-time
  • 21-30 vagas
  • Expira em 23 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 23 dias
  • competitive
  • Lisboa
  • Outros Serviços, Atendimento ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos

Our client is looking for French Customer Service agent to support their client who is an International company dealing with Accommodation world wide. You will develop valuable skills and knowledge in the travel industry.

 


Requirements:


Proficient in French (C2)

Advanced level of English (C1)

Outstanding people skills with a passion to help others

Able to pick up new technology quickly

Experienced in Microsoft Office Package

For non-EU applicants, a valid work permit is required

 


Que funções irão desempenhar

Responsibilities:


To Provide Friendly and efficient service to the customers while being the first point of contact 

You will be responsible to resolve customer issues and questions via emails and calls including urgent situations.

Be proactive and independent while escalating issues accordingly 

You will need to multitask numerous tasks during the day 

Research information and troubleshoot problems using available resources 

 

Quais os benefícios oferecidos

Offer:


Competitive wages (14 monthly payments per year)

Performance bonus

Relocation package

Flexible working schedule

Employee discounts

Private healthcare & dental insurance (after six months of employment)

Fun and engaging company-wide initiatives, like wellness program

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