Quality Expert - Lisbon (m/f)

  • Full-time
  • 1-5 vagas
  • Expira em 11 dias
  • Compatível com a experiência
  • Full-time
  • 1-5 vagas
  • Expira em 11 dias
  • Compatível com a experiência
  • Lisboa
  • Tecnologias de Informacao, Apoio ao Cliente


O que procura nos candidatos

About Us:

DocDigitizer is revolutionizing the Digital Transformation initiatives by allowing companies to deal with documented information the same way they deal with information structured in databases..
We are disrupting the market with our simple to use, flexible and precise data extraction, transforming inefficient processes into streamlined, fast-moving flows.

What we're looking for:

  • Proficiency use of digital tools;
  • Fast learning capacity and adaptability to different scenarios;
  • Basic knowledge of different types of documents;
  • Attention to Detail;
  • 2 years experience in quality assurance;
  • Experience in Contact Center enviroment is a plus;
  • Possibility to start immediately.

Who you are:

  • Native Level in Portuguese (Speak, Write and Understand) - mandatory;
  • Upper-Intermediate Level in English - mandatory;
  • Any other European Languages is a plus;
  • Receptive to different opinions and able to express yourself actively and openly;
  • Share knowledge and information proactively;
  • Be able to focus on the solution as the center of your work activity;
  • Be honest and unafraid to admit your own mistakes;
  • Encourage the best in people around you;
  • Self-oriented and work towards the team's common goals.

Que funções irão desempenhar

About the Role:

We're growing our Data Curation Team and looking for Quality Expert to contribute to the continuous improvement of our data extraction technology and act as quality assurance.

What you will be doing:

  • Prepare and implement quality assurance policies, procedures and audit reports;
  • Perform routine quality audits;
  • Perform on on one meetings with Data Curators to assure feedback;
  • Identify process improvement opportunities;
  • Identify training, performance and process improvement opportunities, partnering with training department as needed.

Quais os benefícios oferecidos

What we Offer:

  • Possibility to work with a highly experienced goal-oriented team, from which you can learn a lot;
  • Opportunity to be part of a fast-growing project, working side-by-side with decision-makers;
  • Casual day, every day;
  • Remote work is a possibility;
  • Amazing offices, in Lisbon, with gym, snooker, ping-pong, climbing wall and so on…

Come join us!

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