Projet Français à la maison - Téletravail - Domaine de la mode

  • Full-time
  • 1-5 vagas
  • Expira em 13 dias
  • Salário Competitivo
  • Full-time
  • 1-5 vagas
  • Expira em 13 dias
  • Salário Competitivo
  • Portalegre, Castelo Branco, Guarda, Viseu, Viana do Castelo, Lisboa, Faro, Beja, Aveiro, Porto, Braga, Coimbra, Vila Real, Leiria, Évora, Setúbal, Santarém, Bragança , Permite-se o tele-trabalho
  • Telecomunicacoes, Contact Centers, Moda / Beleza, Atendimento ao Cliente, Apoio ao Cliente

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

O que procura nos candidatos

ManpowerGroup is recruiting a French Customer Support Fashion Advisor to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The advisor will also answer queries across a number of channels including email, chat, and phone.

Your responsibilities:

Handle and carefully respond to all customer inquiries;

Follow up to customer inquiries by taking specific action in a timely manner;

Aim to resolve issues on the by phone call and be proactive;

Appropriately communicate with customers via phone, chat, and email;

Be able to work to customer service measures, metrics and KPIs.

What we are looking for:

Superb written and oral communication skills in both English (B2 level minimum) & French (C1/C2 level);

Team player with a positive attitude who thinks as a business owner would;

Availability to work various shifts;

Proficiency with desktop computer system and internet skills;

Prior customer service experience;

Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment;

Passion for fashion is a PLUS!

What we offer:

Strong possibility of career progression;

Initial and continuous training;

Work contract;

Full-time role on a 40 hour per week contract;

Opportunity to work in a multicultural environment.

Mandatory requirements

Fiber internet (high speed internet) – NO WIFI AVAILABLE ONLY ENTHERNET CABLE;

Peaceful working space area;

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