O que procura nos candidatos

PORTUGUESE SPEAKING FRAUD AND PAYMENTS MANAGER – PORTO, PORTUGAL

Our iGaming client is looking to expand their Team and aim to find a strong Portuguese speaking Fraud and Payments Manager to consolidate their business growth and the Team.

Requirements:

Portuguese language and cultural knowledge

Fluent English, any other language is an advantage

At least 3-years experience in a similar role within an ecommerce company (iGaming is preferential) and experience leading teams

Strong analytical skills and attention to detail

Possess a can-do attitude and be a team player

Able to meet deadlines on a day to day basis

Strong knowledge of Microsoft Office, especially Excel

Que funções irão desempenhar

Responsibilities:

Monitor incoming and outgoing transactions

Process pay-outs of winnings

Monitor real time queues and identify high risk transactions, fraudulent activity such as account take over, friendly fraud, AML and similar other risks

Monitor customer behaviour to ensure responsible gambling is observed

Carry out customer due diligence & escalate any suspicious behaviour or transactions relating to AML procedures.

Generate suspicious activity reports and risk management reports for the Manager

Analyse and reply to fraud and payments related questions from other company departments

Determine existing fraud trends by analysing accounts and transaction patterns

Recommend anti-fraud processes for changing transaction patterns and trends in order to reduce potential revenue loss

Recommend new software tools used for fraud detection, prevention and reporting activities

Quais os benefícios oferecidos

to be discussed