SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.
PORTUGUESE SPEAKING FRAUD AND PAYMENTS MANAGER – PORTO, PORTUGAL
Our iGaming client is looking to expand their Team and aim to find a strong Portuguese speaking Fraud and Payments Manager to consolidate their business growth and the Team.
Requirements:
Portuguese language and cultural knowledge
Fluent English, any other language is an advantage
At least 3-years experience in a similar role within an ecommerce company (iGaming is preferential) and experience leading teams
Strong analytical skills and attention to detail
Possess a can-do attitude and be a team player
Able to meet deadlines on a day to day basis
Strong knowledge of Microsoft Office, especially Excel
Responsibilities:
Monitor incoming and outgoing transactions
Process pay-outs of winnings
Monitor real time queues and identify high risk transactions, fraudulent activity such as account take over, friendly fraud, AML and similar other risks
Monitor customer behaviour to ensure responsible gambling is observed
Carry out customer due diligence & escalate any suspicious behaviour or transactions relating to AML procedures.
Generate suspicious activity reports and risk management reports for the Manager
Analyse and reply to fraud and payments related questions from other company departments
Determine existing fraud trends by analysing accounts and transaction patterns
Recommend anti-fraud processes for changing transaction patterns and trends in order to reduce potential revenue loss
Recommend new software tools used for fraud detection, prevention and reporting activities
to be discussed