O que procura nos candidatos

Requirements:

• Portuguese language and cultural knowledge

• Fluent English, any other language is an advantage

• At least 3-years experience in a similar role within an ecommerce company (iGaming is preferential) and experience leading teams

• Strong analytical skills and attention to detail

• Possess a can-do attitude and be a team player

• Able to meet deadlines on a day to day basis

• Strong knowledge of Microsoft Office, especially Excel

Que funções irão desempenhar

Responsibilities:

• Monitor incoming and outgoing transactions

• Process pay-outs of winnings

• Monitor real time queues and identify high risk transactions, fraudulent activity such as account take over, friendly fraud, AML and similar other risks

• Monitor customer behaviour to ensure responsible gambling is observed

• Carry out customer due diligence & escalate any suspicious behaviour or transactions relating to AML procedures.

• Generate suspicious activity reports and risk management reports for the Manager

• Analyse and reply to fraud and payments related questions from other company departments

• Determine existing fraud trends by analysing accounts and transaction patterns

• Recommend anti-fraud processes for changing transaction patterns and trends in order to reduce potential revenue loss

• Recommend new software tools used for fraud detection, prevention and reporting activities

Quais os benefícios oferecidos

• Growing company, started some years ago and triplicated their Team, created new areas – casino and now sports betting and still growing their offers to the customers
• Good reputable company in Portugal
• Flexibility to work from home some days
• Health insurance

Outros aspectos a referir

Please apply by sending CV in English language.