SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.
Requirements:
• Portuguese language and cultural knowledge
• Fluent English, any other language is an advantage
• At least 3-years experience in a similar role within an ecommerce company (iGaming is preferential) and experience leading teams
• Strong analytical skills and attention to detail
• Possess a can-do attitude and be a team player
• Able to meet deadlines on a day to day basis
• Strong knowledge of Microsoft Office, especially Excel
Responsibilities:
• Monitor incoming and outgoing transactions
• Process pay-outs of winnings
• Monitor real time queues and identify high risk transactions, fraudulent activity such as account take over, friendly fraud, AML and similar other risks
• Monitor customer behaviour to ensure responsible gambling is observed
• Carry out customer due diligence & escalate any suspicious behaviour or transactions relating to AML procedures.
• Generate suspicious activity reports and risk management reports for the Manager
• Analyse and reply to fraud and payments related questions from other company departments
• Determine existing fraud trends by analysing accounts and transaction patterns
• Recommend anti-fraud processes for changing transaction patterns and trends in order to reduce potential revenue loss
• Recommend new software tools used for fraud detection, prevention and reporting activities
Please apply by sending CV in English language.