- Full-time
- 21-30 vagas
- Expira em 13 dias
- competitive
- Lisboa
- Outros Serviços, Apoio ao Cliente
SpotOn Connections
SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.
O que procura nos candidatos
Responsibilities;
• Manage a team of Supervisors (Team Leaders), monitor their performance, work on their
development and provide them with training and support;
• Analyze and report main results and KPIs to the Contact Center Manager and to the client;
Que funções irão desempenhar
• Identify potential risks and opportunities of improvement;
• Ensure the correct implementation of the standard processes and procedures.
Quais os benefícios oferecidos
to be discussed
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