Payments & Fraud Administrator

Expira em: 5 dias

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

Nº de Vagas: 6-10 vagas

Tipo: Full-time

Salário(por ano): Negotiable

Setor: Outros Serviços

Função: Direito / Juridico

Região: Malta

Job Description:

  • Ensure payments made to payment providers and e-wallets are sent successfully within time frames specified in service level agreements and in accordance with the company’s fraud and risk policy
  • Review of customer documentation and KYC checks for various jurisdictions in line with policy.
  • Check that the customer due diligence database accurately reflects all personal documents received from customers
  • Ascertain any fraudulent transactions and accounts are spotted early to minimize the risk to the company
  • Run daily security checks including reports on new customer accounts and payment transactions to protect the business from technical issues and abuse
  • Handling suspicious accounts and events in accordance with company procedures.
  • Communicate with 2nd line support team and payment providers to solve customer problems in the most efficient manner
  • Initiate & support improvements to the Payments and Risk functions in the department
  • Contributing to team effort by meeting KPI’s and SLA’s. • Hours would include nights and weekends
  • Ad hoc tasks as required by the Team Lead


  • Fluent in English
  • Sound understanding of the gaming industry
  • Previous experience in a payments and fraud environment is essential
  • Strong numerical skills, analytical skills and attention to details is essential
  • Ability to learn new technology/systems/applications quickly
  • Ability to work on own initiative, with tight deadlines
  • Knowledge of MS Excel / Word and excellent keyboard skills are essential
  • Good excel knowledge  
  • Excellent understanding of all fraud and payment processes (e.g. KYC, AML etc).
  • Strong communication – both verbal and written
  • Strong independent problem solving skills and inherent decision making abilities.

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