Operations Manager

Expira em: 26 dias

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

Nº de Vagas: 6-10 vagas

Tipo: Full-time

Salário(por ano): DOE

Setor: Banca

Função: Finanças

Região: Malta

The ‘Operations Manager (Corporate Banking and Cards)‘ will report directly to the Head of Payments (HoP) and will be a critical player in the development of the Bank’s Corporate Banking product whilst maintaining the existent Cards products.
This is a very challenging position that requires a pro-active individual to take over the team / processes quickly and be able to provide tangible improvements to the operational flow, policies and procedures.

  • Be the main driver in the development of Corporate Banking products from a research, analysis, implementation and day to day operational perspective;
  • Participate actively in the development and roll-out of an Online Banking Portal;
  • Take full ownership of the existent Cards products and systems from an operational perspective;
  • Assist the HoP in managing and growing the Corporate Banking and Cards Operations team;
  • Take full ownership of day to day operations including customer due diligence, transaction processing, customer support, reconciliations and other product related activities;
  • Perform analysis and propose improvements to current work practices with a focus on system automation;
  • Take ownership of all related documentation including Terms and Conditions, Product Websites, Internal Policies and Procedures, Internal Operational Guides and External User Guides;
  • Assist the HoP in communication with all relevant third party providers from contract stages to subsequent technical integration and daily usage;
  • Keep adjourned with industry standards especially in relation to Corporate Banking and Cards
  • Report regularly to the HoP on projects status, KPI’s, suggested improvements and specific issues;
  • Execute ad hoc tasks as may be requested by the HoP.


  • Bachelor’s or Master’s degree in Banking, Business or equivalent;
  • 3+ years’ experience within a similar banking role;
  • Experience with Corporate Banking Products;
  • Good Knowledge of KYC, Fraud and AML best practices;
  • Exceptional communication and organisation skills;
  • Ability to manage multiple tasks in a fast paced, deadline driven environment;
  • Ability to manage time and prioritise work;
  • Ability to work on own initiative.
  • The following are considered an asset:

o   Experience with VISA / MasterCard card products;
o   Experience with NAVISION;
o   General accounting experience;

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