O que procura nos candidatos
Are you passionate about entertainment?
Are you always on top of the latest series and movies?
join this new magical hub that is waiting for you at Webhelp.
Our Client is a multinational American company leader in the mass media
and entertainment industry.
As a global brand, it brings to customers the world’s most beloved characters and timeless stories
through best-in-class direct-to-consumer streaming video services.
As a Customer Support Advisor, you will be the first point of contact
for viewers and a critical brand ambassador. The right person for this role is
enthusiastic at addressing our client’s customers’ needs aiming to provide an
excellent service. If you are someone
that you enjoy delivering world-class customer service, then this is your
Que funções irão desempenhar
- Assist viewers through
phone and/or chat regarding different queries
- Provide account and
application support to viewers namely with regards to software functionality
- Provide technical
support and troubleshooting of system configurations and network settings
- Provide accurate and
real-time responses to the viewer’s inquiries.
are looking for
or Proficient French
in English (B2)
about entertainment and media enterprise
communication skills coupled with empathy, team spirit and customer-oriented
with digital streaming services and devices
a positive and can-do attitude
experience in Customer Service is highly valued
non-EU residents, it is mandatory to have a valid work permit.
Quais os benefícios oferecidos
We offer you
Life at our company
- Opportunity to professionally grow in a unique start-up project
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Health insurance with a dental plan (after 6 months contract)
- Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket.
- Opportunity to participate in numerous activities such as our Disney parade opening, annual awards, get together and much more.
Ready to take up the challenge? Join our team and show off your talent!
- Work with a diverse environment with people from over 15 nationalities
- Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
- We promote inter-company mobility to work at any of our sites around the world.
- New and modern offices located in Oeiras, Tagus Park (Lisbon).