MMA Operations Coordinator

  • Full-time
  • 11-20 vagas
  • Expira em 20 dias
  • Competitive
  • Full-time
  • 11-20 vagas
  • Expira em 20 dias
  • Competitive
  • Malta
  • Outros Serviços, Estrategia / Planeamento

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos


Requirements:

  • Living in Malta and able to write and speak fluently in English
  • Good understanding of sports, primarily MMA but not limited to it
  • Understanding of rules for many sports, primarily MMA
  • Enthusiastic and very interested MMA fan that already watches the events taking place
  • High School degree required
  • Ability to plan, organize and manage multiple tasks executed at the same time
  • Accurate and fast typing skills
  • Ability to search and investigate different sports and events on the internet, specifically all MMA events offered
  • Good communication skills in written and spoken English
  • Basic proficiency in using Microsoft Suite (Word, Excel...)
  • Available to work an extended shift during MMA fight nights which includes overnight for the events

Que funções irão desempenhar

Responsibilities:
Betting Event Management:


  • Set up manual events and create mappings for automated event creation
  • Result events and monitor automated resulting
  • Clone and replicate events for offering additional markets on events
  • Monitor internal requests for additional markets resulting or market creation


Operational Support:


  • Support the customer support team on requests regarding MMA market results, market availability, and general sportsbook questions
  • Acknowledging, resolving or escalating requests from business partners in a timely manner
  • Monitoring of automated alerts related to resulting and event creation
  • Cancel pending wagers in case when balances of customers become negative due to regrades


Quality Assurance:


  • Permanent review of outstanding unresulted markets to ensure that all markets are settled in a timely manner
  • Report tool inefficiencies and other issues with the existing tooling available
  • Update and maintain mapping of external data sources, such as league and team names
  • Test and give feedback on new automations for all operational tasks

 

Quais os benefícios oferecidos

To be discussed

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