LeAP – Management Trainee Program (m/f)

  • Full-time
  • 1-5 vagas
  • Expira em 28 dias
  • a definir
  • Full-time
  • 1-5 vagas
  • Expira em 28 dias
  • a definir
  • Lisboa
  • Contact Centers, Recursos Humanos

Teleperformance Portugal

Com 40 anos de experiência a unir marcas aos seus clientes, a Teleperformance é líder global em serviços empresariais de integração digital, potenciado o negócio dos clientes através da personalização e humanização de cada interação. Com uma equipa com mais de 10.000 colaboradores, de 95 nacionalidades, tem sindo considerada como uma das melhores empresas para trabalhar em Portugal, pelo Great Place to Work Institute, pela revista Exame, e uma das empresas com mais crescimento em Portugal nos últimos 10 anos, segundo o Expresso, a Informa D&B e a Deloitte.

O que procura nos candidatos

Business Analyst:

  • Interpret and analyze data using statistical techniques to provide insights to decision making;
  • Detect and implement improvement opportunities, reducing manual work, ensuring deliverables accuracy and increase reach of existing data solutions.


First Line Manager:

  • Manage a team of up to 15 CSRs, motivate them and develop action plans for continuous improvement;
  • Proactively maintain and deliver the required service levels to maximize the productivity in the team to ensure the desired operational margin.


The LeAPer program ends with an internship outside Europe (Teleperformance Mexico or Teleperformance Colombia).

Que funções irão desempenhar

  • Master’s in engineering, management or related areas;
  • Newly graduated, with a maximum of 1 year of experience;
  • Minimum average of 14;
  • Fluency in English (minimum B2);
  • Interpersonal and analytical skills;
  • Achievement orientation and job motivation.

Quais os benefícios oferecidos

  • International career in a multicultural environment;
  • Work with worldwide brands;
  • State of the art facilities;
  • Ample opportunity to grow and evolve within our organization;
  • Private health insurance;
  • Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
  • Free language courses, water sports, soft trekking and much more.

Outros aspectos a referir

Do you want to join a multicultural and international company? Are you a proactive person with analytical skills and lots of motivation? With LeAP – Leader Acceleration Program, you will be part of a 2 years management training program in Teleperformance Portugal and you will have 1 month of experience in another Teleperformance in another continent. Are you going to miss this opportunity? Apply to this adventure and start your career in the fastest-growing company in Portugal!

LeAP Program

LeAP is Teleperformance Portugal's Management Trainee Program to launch high potential talents from Portuguese universities in the management world. This program provides the necessary conditions for trainees to develop their management and leadership skills at Teleperformance Portugal.

LeAPers start their journey at Teleperformance Portugal as Business Analysts, being promoted after 6 months to First Line Managers. After 1 year, they will carry out an international internship in a Teleperformance outside Europe (Mexico or Colombia).


All candidates must submit their applications through our website, sending their CV and letter of motivation until October15th, 2020.

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