Japanese Customer Support Agent

  • Full-time
  • 21-30 vagas
  • Expira em 27 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 27 dias
  • competitive
  • Malta
  • Outros Serviços, Atendimento ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos

 

 


 

Requirements:

Previous experience in customer service or similar position

A team player with a positive attitude

Good communication and IT-skills

Fluency in Japanese (Native) and excellent English communication skills, both written and spoken

Flexible approach to work and ability to work shift including weekends and public holidays

Que funções irão desempenhar

Your responsibilities will include:

Assisting our players via chat and e-mail

Providing WOW experience to our players 

Maintaining customer focus and responding to customer queries in accordance to company guidelines

Supporting and guiding customers with all requests and escalating and following up where necessary

Promoting the companies values and products

Ensuring a professional working relationships with customers and colleagues  

Quais os benefícios oferecidos

to be discussed

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