Japanese Customer Service Agent

  • Full-time
  • 6-10 vagas
  • Expira em 21 dias
  • Competitive salary
  • Full-time
  • 6-10 vagas
  • Expira em 21 dias
  • Competitive salary
  • Malta
  • Contact Centers, Atendimento ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos

Requirements:

 

·        Proficient level or Japanese and fluent level of English

·        Level of education - Graduation of high school or post-secondary school

·        Work Experience - Preferably at least one year in Japan

·        Strong communication skills;

·        written & spoken knowledge of Keigo;

knowledge of Internet related software.

Que funções irão desempenhar

Key Responsibilities:

 

·        Helping internal and external customers,

·        Contacting other departments when there is an issue to be solved,

·        Keeping customer request queues as low as possible,

·        Customer research (bonuses, deposits, transactions, betting slips, documents, bet

·        calculations),

·        Handling customer request queues assigned accordingly to workload,

·        Having a high knowledge of products offered by the company,

·        Attending team meetings and activities,

·        Taking over in the absence of the team leader,

Quais os benefícios oferecidos

To be discussed.

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