ITALIAN SPEAKING CUSTOMER SUPPORT STARTING SEPTEMBER

  • Full-time
  • 1-5 vagas
  • Expira em 26 dias
  • €14000-€16000
  • Full-time
  • 1-5 vagas
  • Expira em 26 dias
  • €14000-€16000
  • Lisboa
  • Internet, Energia, Tecnologias de Informacao, Hotelaria, Account, Comercial / Vendas, Desenvolvimento Comercial, Direito / Juridico, Design, Arquitectura / CAD, Credito / Risco, Compras, Developer TI, Ciencias, Engenharia Civil, Consultoria, Atendimento ao Cliente, Engenharia Mecânica, Direcção, Engenharia Electrotecnica, Administrativo, Engenharias, Auditoria, Apoio ao Cliente, Distribuicao, Comunicacao Social, Gestao de Equipas, Vendas

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos

  • Fluency in written and spoken English and English.
  • Customer Service Minded, Customer Satisfaction is paramount.
  • A Genuine interest and passion for IT, the Internet tool, telecom and the field of tourism.
  • Teamwork - Passion for teamwork.
  • Communication - Excellent verbal and written communication.
  • Resistance and Autonomous
  • Adaptable and able to problem solve.
  • Being results-oriented - Demonstrate ability to meet deadlines and meet and exceed objectives.
  • Availability - Flexibility - Work in rotary schedule.

Que funções irão desempenhar

  • Establish an efficient, courteous and personalized contact with customers by phone, in Italian.
  • Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.
  • Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance.
  • Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals.
  • Establish and maintain effective collaboration with client’s partners.
  • Be able to maintain a constructive state of mind even in difficult situations

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