Italian speaking Customer Service Representative - Ireland (REF 6285)

  • Full-time
  • 6-10 vagas
  • Expira em 28 dias
  • Competitive salary
  • Full-time
  • 6-10 vagas
  • Expira em 28 dias
  • Competitive salary
  • Irlanda
  • Contact Centers, Atendimento ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos

  • Italian fluent speaker
  • Hungry to take on responsibility, excelling at following up providing updates proactively, and proposing process improvements whenever applicable​
  • Excellent interpersonal skills, being capable of empathizing, communicating, and resolving conflicts in an assertive way
  • Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources
  • Learning and adapting to new technologies and tools
  • Capability to handle stressful situations while dealing with customers
  • Adaptable, flexible, approachable, and collaborative towards team goals and interests
  • Positive Attitude - A sense of humor and positive “make-it-work” attitude

Que funções irão desempenhar

  • Provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
  • Ability to liaise with other departments as necessary
  • Identify process improvement opportunities and raise them through the appropriate forum
  • Support customers directly on the ground at major events around the world
  • Any other tasks as required

Ofertas relacionadas