O que procura nos candidatos
• Native level of
written and verbal communication skills in Italian and good command of English
• Willing to start
an international experience – work abroad;
communication and interpersonal skills and team spirit;
• Able to handle
confidential and/or highly sensitive information;
• Experience in
customer service (preferred).
Que funções irão desempenhar
• Inbound Customer
service for bookings, purchases of services or goods;
• Assistance with
concerns regarding payment, shipping, return and exchange and further questions
about customer accounts;
• Management of
changes, adjustments, complaints and any other customer concerns.
Quais os benefícios oferecidos
• International career
in a multicultural environment;
• Possibility of
cooperation with the leaders in various industries;
training and familiarization phase;
• Ample opportunity
to grow and evolve within our organization;
• Health Insurance
since day one in the company;
• Free healthy
meals in the cafeterias, such as soup, bread, salad and fruit;
• Free Portuguese
language courses, water sports, soft trekking and much more.
Outros aspectos a referir
We are looking for
people who care, new talents who are looking forward to build a successful
career in Portugal.
Become part of our
customer service team and start an international career. For applicants from
all over Europe, we have prepared a transfer package which among other things
includes a room in a corporate apartment, the refund of your flight to Lisbon,
one free annual flight to your home country and versatile administrative
support directly after your arrival in Portugal.
Since the beginning of the pandemic, Teleperformance
Portugal adopted the best practices in combating and preventing the Covid-19
virus, being the first company in its sector to guarantee the "COVID
Clean" certification by EIC/VERYCER.
We support world-famous
brands such as Nike, Expedia, Netflix and many more in the customer service