Italian speaker Customer Service (m/f/x)

  • Full-time
  • 11-20 vagas
  • Expira em 27 dias
  • a definir
  • Full-time
  • 11-20 vagas
  • Expira em 27 dias
  • a definir
  • Lisboa
  • Contact Centers, Atendimento ao Cliente

Teleperformance Portugal

Com 40 anos de experiência a unir marcas aos seus clientes, a Teleperformance é líder global em serviços empresariais de integração digital, potenciado o negócio dos clientes através da personalização e humanização de cada interação. Com uma equipa com mais de 10.000 colaboradores, de 95 nacionalidades, tem sindo considerada como uma das melhores empresas para trabalhar em Portugal, pelo Great Place to Work Institute, pela revista Exame, e uma das empresas com mais crescimento em Portugal nos últimos 10 anos, segundo o Expresso, a Informa D&B e a Deloitte.

O que procura nos candidatos

• Native level of written and verbal communication skills in Italian and good command of English (B1 Level);

• Willing to start an international experience – work abroad;

• Excellent communication and interpersonal skills and team spirit;

• Able to handle confidential and/or highly sensitive information;

• Experience in customer service (preferred).

Que funções irão desempenhar

• Inbound Customer service for bookings, purchases of services or goods;

• Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;

• Management of changes, adjustments, complaints and any other customer concerns.

Quais os benefícios oferecidos

• International career in a multicultural environment;

• Possibility of cooperation with the leaders in various industries;

• Intensive training and familiarization phase;

• Ample opportunity to grow and evolve within our organization;

• Health Insurance since day one in the company;

• Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;

• Free Portuguese language courses, water sports, soft trekking and much more.

Outros aspectos a referir

We are looking for people who care, new talents who are looking forward to build a successful career in Portugal.

Become part of our customer service team and start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your home country and versatile administrative support directly after your arrival in Portugal.


Since the beginning of the pandemic, Teleperformance Portugal adopted the best practices in combating and preventing the Covid-19 virus, being the first company in its sector to guarantee the "COVID Clean" certification by EIC/VERYCER.


Our Client

We support world-famous brands such as Nike, Expedia, Netflix and many more in the customer service area.

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