Italian speaker Customer Service (m/f/x)

  • Full-time
  • 11-20 vagas
  • Expira em 28 dias
  • a definir
  • Full-time
  • 11-20 vagas
  • Expira em 28 dias
  • a definir
  • Lisboa
  • Contact Centers, Atendimento ao Cliente

Teleperformance Portugal

Com uma equipa composta por mais de 12 000 colaboradores, de 97 nacionalidades, a Teleperformance Portugal presta serviços em 37 idiomas para algumas das mais prestigiadas marcas internacionais. A Teleperformance Portugal é uma das 25 melhores empresas para trabalhar na Europa em 2021, e foi ainda foi considerada 11 vezes como a melhor empresa para trabalhar em Portugal, distinções atribuídas pelo Great Place to Work Institute. A Teleperformance foi ainda considerada a empresa que mais cresceu em Portugal nos últimos três anos pelo Expresso, Informa D&B e Deloitte.

O que procura nos candidatos

• Native level of written and verbal communication skills in Italian and good command of English (B1 Level);

• Willing to start an international experience – work abroad;

• Excellent communication and interpersonal skills and team spirit;

• Able to handle confidential and/or highly sensitive information;

• Experience in customer service (preferred).

Que funções irão desempenhar

• Inbound Customer service for bookings, purchases of services or goods;

• Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;

• Management of changes, adjustments, complaints and any other customer concerns.

Quais os benefícios oferecidos

• International career in a multicultural environment;

• Possibility of cooperation with the leaders in various industries;

• Intensive training and familiarization phase;

• Ample opportunity to grow and evolve within our organization;

• Health Insurance since day one in the company;

• Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;

• Free Portuguese language courses, water sports, soft trekking and much more.

Outros aspectos a referir

We are looking for people who care, new talents who are looking forward to build a successful career in Portugal.

Become part of our customer service team and start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your home country and versatile administrative support directly after your arrival in Portugal.

 

Since the beginning of the pandemic, Teleperformance Portugal adopted the best practices in combating and preventing the Covid-19 virus, being the first company in its sector to guarantee the "COVID Clean" certification by EIC/VERYCER.

 

Our Client

We support world-famous brands such as Nike, Expedia, Netflix and many more in the customer service area.

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