Italian Fashion Advisor - Customer Support

  • Full-time
  • 1-5 vagas
  • Expira em 7 dias
  • Base salary
  • Full-time
  • 1-5 vagas
  • Expira em 7 dias
  • Base salary
  • Porto
  • Moda / Beleza, Apoio ao Cliente

ManpowerGroup Portugal

A ManpowerGroup está presente em Portugal há mais de 50 anos, representada pelas quatro marcas do Grupo: ManpowerGroup Solutions, Experis, Manpower, Right Management. Uma família de marcas que faz convergir a nossa capacidade para criar e gerir todo o tipo de Talento conectando o Potencial Humano com as ambições empresariais ajudando cada negócio a conseguir resultados inesperados.

O que procura nos candidatos

ManpowerGroup is recruiting a Italian Customer Support Fashion Advisor to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The advisor will also answer queries across a number of channels including email, chat, and phone.

Your responsibilities
• Handle and carefully respond to all customer inquiries;
• Follow up to customer inquiries by taking specific action in a timely manner;
• Aim to resolve issues on the by phone call and be proactive;
• Appropriately communicate with customers via phone, chat, and email;
• Be able to work to customer service measures, metrics and KPIs.

What we are looking for

• Superb written and oral communication skills in both English (B2 level minimum) & Italian (C1/C2 level);
• Team player with a positive attitude who thinks as a business owner would;
• Availability to work various shifts;
• Proficiency with desktop computer system and internet skills;
• Prior customer service experience;
• Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment;
• Passion for fashion is a PLUS!

What we offer

• Strong possibility of career progression;
• Initial and continuous training;
• Work contract;
• Full-time role on a 40 hour per week contract;
• Base Salary.

Mandatory requirements

• Fiber internet (high speed internet) – NO WIFI AVAILABLE ONLY ENTHERNET CABLE;
• Peaceful working space area;

If you are interested, send your CV to

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