Italian Customer Support Agents - Remote

  • Full-time
  • +50 vagas
  • Expira em 25 dias
  • competitive
  • Full-time
  • +50 vagas
  • Expira em 25 dias
  • competitive
  • Lisboa , Permite-se o tele-trabalho
  • Outros Serviços, Atendimento ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos


C2 or Native level of Italian is needed

C1 of English is needed

Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

Analytical and problem solving skills with strong attention to detail

Desire to learn and advance, be a curious investigator and problem solver

High-speed internet access and appropriate conditions for remote work

Must hold EU citizenship or valid work permit for Portugal

Be a local candidate or willing to relocate to Portugal

Que funções irão desempenhar


Solve with precision and efficiency emerging issues that customers may face in a proactive way

Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner

Meet and exceed our customer service quality goals, compliance regulations and productivity targets

Create amazing customer experience that people value and we are proud of

Be responsible to follow the direction of management and provide feedback


Quais os benefícios oferecidos




Competitive Wages 

Paid professional training 

Employee discounts 

Job stability 

Life-long skills and experience 

Outros aspectos a referir

To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere. 

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role. 

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