O que procura nos candidatos
- Native level of written and verbal communication skills in Italian and good command of English (B1 Level);
- Excellent communication and interpersonal skills and team spirit;
- Able to handle confidential and/or highly sensitive information;
- Experience in customer service (preferred).
Que funções irão desempenhar
- Inbound Customer service for bookings, purchases of services or goods;
- Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
- Management of changes, adjustments, complaints and any other customer concerns.
Quais os benefícios oferecidos
- Excellent work opportunity in a leading multinational company;
- State of the art facilities in Lisbon, one of the trendiest cities in Europe;
- Stable work and progression opportunities;
- International career in a multicultural environment;
- Free training and education for personal development;
- Private health insurance;
- Free healthy meals;
- Free Portuguese language courses, sport activities and organized events.
Outros aspectos a referir
In a global pandemic, trust and support from companies to their employees and customers are essential to sustain the development of their business, fostering stability in the market and driving economic recovery.
Since the beginning of the pandemic, Teleperformance Portugal has ensured that the best practices in combating and preventing the Covid-19 virus were adopted, and after being the first company in our sector to guarantee the ´´COVID Clean`` certification by EIC / VERYCER, we are now more confident than ever in our ability to fight the Covid-19 virus.
At Teleperformance Portugal, you will find what you are looking for: experience, adventure, diversity, multiculturalism, professional and financial stability, opportunities for professional development and work-life balance.
We remain committed to the necessary measures so that all TP employees are and feel safe at work.