Italian Airline Reservations Advisor

  • Full-time
  • 11-20 vagas
  • Expira em 7 dias
  • a definir
  • Full-time
  • 11-20 vagas
  • Expira em 7 dias
  • a definir
  • Lisboa
  • Contact Centers, Atendimento ao Cliente, Apoio ao Cliente

Webhelp Portugal

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 60,000 game-changers from more than 140 locations in 36 countries. With operations in Portugal since 2015, Webhelp currently has 3 sites, in Lisbon, Oeiras, and Braga and a workforce of more than 1.500 Webhelpians, each one determined to bring their own intelligence, empathy, and experience to the table every day. Webhelp invests in people and the environment they work in because they know that when people thrive, it has a powerful impact on them, their customers, and their partners’ business.

O que procura nos candidatos

We are hiring!

 

As an Italian Airline Reservations Advisor, you will develop your valuable technical skills while gaining a privileged view and know-how about one of the most distinguished airline companies in the world.


We are looking for

  • Native or Proficient Italian and fluent English (minimum level B2).
  • Excellent communication skills coupled with empathy and team spirit.
  • Previous experience with GDS tools like Amadeus, Galileo or Sabre is preferential.
  • Previous experience in Customer Service or a tourism/travel representative is a plus.
  • For non-EU residents, it is mandatory to have a valid work permit.


Que funções irão desempenhar

Your future project

As an Italian Airline Reservations Advisor, you will:

  • Booking management (altering, canceling, or creating new reservations).
  • Assist clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests.
  • Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations).
  • Have a unique opportunity to start working in the aviation world where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.

 

Quais os benefícios oferecidos

We offer you

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package – accommodation in a shared apartment for 6 months and flight reimbursement.

 

 

Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.

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