IT Service Desk Administrator

Expira em: 27 dias

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

Nº de Vagas: 6-10 vagas

Tipo: Full-time

Salário(por ano): DOE

Setor: Tecnologias de Informacao

Função: Suporte IT

Região: República Checa

The IT support team is responsible for end-user support and maintenance of various desktop/infrastructure related systems and processes including Windows domains and phone systems and devices.


  • Provide technical support to users via ticket system, phone calls, chat, emails and covering hardware and software products
  • User support to Active Directory, Exchange 2013, SCCM, Office 365
  • Understand about ITIL or similar methodology and standards
  • Miscellaneous IT related tasks, assigned as needed by manager


  • Windows 7 / Windows 10 and Microsoft product 1st line troubleshooting
  • Knowledge and interest at least in one of the following areas: Active Directory, Exchange 2013/2016, Office 365, Skype for Business, End-user OS (Windows)
  • Strong command of English language, written and spoken
  • Basic hardware knowledge of PCs, laptops etc.
  • Basic customer configuration of Outlook, laptops and desktops
  • Team worker with good communication skills
  • Responsible, motivated, mobile and flexible
  • Able to learn and adapt in rapidly changing environment
  • Professional and customer focused work ethic (role will entail having to interact with key senior management)
  • Flexibility in working hours – often providing cover until 7pm, but also must be flexible in terms of hours of work around the needs of the business
  • Capable of lifting and moving PCs, IT equipment etc.
  • Fluent English language skills essential 

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