IT Administrator - Network System & EUC Support (ref 8168)

  • Full-time
  • 21-30 vagas
  • Expira em 26 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 26 dias
  • competitive
  • Malta
  • Outros Serviços, Suporte IT

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos

One of our international iGaming operator clients are hiring a IT Administrator - Network System and EUC Support to be based in their Malta office!

 

You will be primarily responsible for ensuring the effective day to day operation of all their IT Equipment with a focus on EUC, server and network infrastructure. You will also be the second point of contact for end users receiving Desktop IT Support in Malta. This includes, installing, maintaining, diagnosing, repairing and upgrading all hardware and equipment. You will be responsible for promptly and efficiently assisting other colleagues with IT related requests, by means of physical intervention, telephone support or via remote access all logged and tracked through a support ticketing system.

 

Reporting to the Infrastructure Manager.

 



 

Requirements:


2+ years working experience in a similar role

Previous experience working in the iGaming industry will be considered an asset

Industry related qualifications (Microsoft, Cisco, VMware etc) beneficial

Good English communication skills (Verbal and Written) – Spanish language skills considered an asset

Good planning and organisational skills

Good problem-solving skills

Able to operate with minimal supervision

Able to operate under stressful conditions

Able to manage time and prioritise effectively

Que funções irão desempenhar

Responsibilities:


Onsite/Remote Support as required by the business

Windows Server 2012 R2/2016/2019 (GPO's, DHCP, DNS, TCP/IP) support

Windows 10/Mac OSX/Laptop/Desktop/Mobile Phone (iOS/Android) support

User Account Maintenance through Active Directory / O365

Setup/Configure/Maintain/Administer Desktop Computers/Peripherals and test network connections

Harden Windows Operating Systems based on NIST & CIS Guidelines

Install Desktop & Server Software and Applications and test functionality

Provide 2nd Support for various software packages

Meeting Room / AV Support

Teams, Slack, Zoom and Skype for Business

System Patching (Windows Updates, Adobe Updates, Java Updates, Firmware Updates)

RJ45 and RJ11 Cable Patching

Physical Workstation/Server and peripheral relocations

Performs general preventative maintenance tasks on computers, laptops, printers

Hardware Repairs and Upgrades

Maintaining an up-to-date IT Asset Register

Setup/Configure/Maintain/Administer Enterprise applications (Active Directory, Exchange, Veeam, VMware, ESET etc) hosted on Windows Server Operating Systems and test operational functionality

Sophos Central - Endpoint Security and Antivirus

Sophos Central - Mobile management

Forcepoint Security Manager / Similar web proxy

Troubleshoot Network connectivity problems in a LAN/WAN environment

Juniper Firewalls

HP Aruba Switches

Pulse Secure VPN management

Cisco Meraki / WiFi management

Document processes and procedures

Work with Software Vendors to resolve technical issues

Security Awareness Training and general user training

User Account Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets)

Escalate issues and involve superiors wherever required in order to resolve an issue as quickly as possible

Any other duties as requested by the Company

Quais os benefícios oferecidos

to be discussed

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