The Insights Analyst is responsible for analytical consultancy to both FMCG brands (CPGs) and our retailer partner (Continente) as well as ongoing training, support and delivery of our proprietary software platform (Unify+).

In this role you will support and manage the day-to-day relationship between FMCG brands, Circana and Sonae that help drive mutually beneficial value. The successful candidate would provide thought leadership and consulting services to drive collaborative engagement between brands and the retailer to help drive both the CPG business plans and the retailer’s strategic customer initiatives.

You will be reporting to an Account Manager from Circana team.

Job Responsibilities

CPG and Retailer Delivery

• Support Account Manager Accountability for client relationships and Consultancy projects
• Contribute to ad-hoc projects from time to time as briefed in by CPG clients

Training

• Support the delivery of Unify+ training, ensuring all CPG’s and Sonae teams are properly trained and feel equipped to use the tool to its fullest potential

Consultancy

• Responsible for the day to day operations and execution of the helpdesk ensuring a high standard and fully operational service in line with Sonae and CPG needs

Relationship Management

• Build strong working relationships with key client contacts to ensure our tool and data are being widely/effectively used within their business
• Network with Circana retail support teams from other geographies to share issues, key learnings and best practices
• Ensure robust and collaborative relationship with immediate team members

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviour's throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.

Commit to each other: Contributing to making Circana a great place to work for everyone

• 1-2 years of work experience preferably within data analysis or consumer insights, retail or FMCG brands.
• Passion for working with clients and training others to elevate skills and knowledge.
• Preferably experience or knowledge of data insight software and services, with focus on retail or CPG.
• University educated to bachelor degree level, preferably from Management, Economics, Marketing or related background.
• Bilingual in Portuguese and English
• Excellent communication and interpersonal skills
• High energy, proactive, tenacious team player with a ‘can do attitude'

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.