Help Desk Technician - French Mandatory

  • Full-time
  • 1-5 vagas
  • Expira em 24 dias
  • Salário Competitivo
  • Full-time
  • 1-5 vagas
  • Expira em 24 dias
  • Salário Competitivo
  • Lisboa
  • Tecnologias de Informacao, Apoio ao Cliente, Suporte IT, Engenharia Informatica

Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 156,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Did You Know? Fujitsu is the world's fifth-largest IT services provider and No.1 in Japan. FORTUNE named Fujitsu as one of 'the World's Most Admired Companies' in 2013. The Portugal GDC has recently been distinguished with the Randstad Employer Branding Award recognizing the most attractive employers in 26 countries based on 10 key factors including salary, benefits, work-life balance, and career opportunities amongst others.




O que procura nos candidatos

• French and English Advanced/Fluent Mandatory


•  Experience in IT support working and troubleshooting Windows OS, Microsoft Office Suite versions and O365, printers, scanners and other peripherals and networking concepts and commands.


•  Position to work in Braga or Lisbon (Portugal)

Que funções irão desempenhar

To provide technical support to agents via floor walking activities and via acceptance of user interactions directly transferred to them by Service Desk Agents. Service Desk Experts provide responsive, professional and competent technical 2nd line support of incidents. They influence and improve the quality of knowledge articles as well as support training activities within the desk environment. Role holders may (but not always) have some team leading and supervisory duties.


Quais os benefícios oferecidos

  • Competitive salary and bonuses
  • Employment with the possibility of a permanent contract
  • Life insurance and private health insurance extensive to family members for free and since the first day of employment
  • Work life balance with part-time/full-time schedules available and 25 annual leave days
  • International career in a dynamic and enthusiastic environment
  • Training and internal career progression plan upon hiring
  • Several discounts available with our partners
  • Training and international career progression plan upon hiring
  • Dynamic and enthusiastic work environment with colleagues from more than 60 countries
  • The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion, environment and our community (medical services, Yoga lessons, fresh fruit, volunteering afternoons)
  • Great Facilities at Central locations well served by public transportation, bicycle access and services
  • If you are moving to Portugal we also offer the support of our Welcome Buddy to help you settle in.
  • Remote Working Available

…and much more!


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