Hebrew speaker Customer Care for Online Marketing (f/m/x) Signing Bonus 3000€

  • Full-time
  • 11-20 vagas
  • Expira em 28 dias
  • a definir
  • Full-time
  • 11-20 vagas
  • Expira em 28 dias
  • a definir
  • Lisboa
  • Contact Centers, Atendimento ao Cliente

Teleperformance Portugal

Com uma equipa composta por mais de 12 000 colaboradores, de 97 nacionalidades, a Teleperformance Portugal presta serviços em 37 idiomas para algumas das mais prestigiadas marcas internacionais. A Teleperformance Portugal é uma das 25 melhores empresas para trabalhar na Europa em 2021, e foi ainda foi considerada 11 vezes como a melhor empresa para trabalhar em Portugal, distinções atribuídas pelo Great Place to Work Institute. A Teleperformance foi ainda considerada a empresa que mais cresceu em Portugal nos últimos três anos pelo Expresso, Informa D&B e Deloitte.

O que procura nos candidatos

  • Excellent communication skills in Hebrew;
  • Bachelor's degree (preferred);
  • Minimum 6 months of relevant customer care experience;
  • General understanding of online marketing products/services being supported;
  • Excellent communication skills;
  • Dynamic and organized.

Que funções irão desempenhar

  • Analyze issues of business customers, partners, clients or internal stakeholder’s and find the best ways to resolve them;
  • Address issues via chat, email or phone channels, following operating procedures;
  • Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment related issues;
  • Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.

Quais os benefícios oferecidos

  • Signing Bonus 3000€;
  • Work Location: Lisbon - Oeiras;
  • International career in a multicultural environment;
  • Training and familiarization phase;
  • Opportunity to grow in a multinational company;
  • Accommodation in a Teleperformance apartment;
  • Refund of initial flight expenses;
  • Free annual flight to the homeland;
  • Health Insurance since day one in the company;
  • Free Portuguese language courses, surfing, soft trekking and much more.

Outros aspectos a referir

Are you passionate about the world of Online Marketing? Teleperformance Portugal is looking for someone with excellent communication and problem-solving skills. Start a promising career, finding the solution for issues of business customers, maintaining a positive relationship between them and the company. You will use your communication skills to address several questions through multiple communication channels, guaranteeing a great customer experience.
Be part of our success and make the world’s information more accessible and useful!

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