Hebrew Customer Service Agent

  • Full-time
  • 6-10 vagas
  • Expira em 26 dias
  • Competitive salary
  • Full-time
  • 6-10 vagas
  • Expira em 26 dias
  • Competitive salary
  • Grécia
  • Contact Centers, Atendimento ao Cliente

SpotOn Connections

SpotOn Connections Recruitment Solutions was created to focus on the Finance, Legal, Technical, and Multilingual sectors in Europe, delivering a premium recruitment service to all our clients and candidates alike. Due to popular demand for our consultancy, we have now branched into other industries. Our consultants come from a recruitment background, specialising in specific industries and services, thus allowing us a better understanding of our clients' needs. We provide a no risk service to our clients and an individually tailored service to suit our candidates.

O que procura nos candidatos

Job Requirements

  • Native level of Hebrew and proficient level of English.
  • Strong tech skills and familiarity with new technologies.
  • Availability to work in rotating/night shifts and on holidays/weekends.
  • Willingness to work in a fast-paced environment.
  • Advanced communication /soft skills.

Que funções irão desempenhar

You will be asked to:

  • Interact effectively with existing customers via Calls, Emails, or Chat in Hebrew and English.
  • Handle customers’ complaints and issues with patience and empathy.
  • Be able to solve efficiently all the technical issues.
  • Record details of customer contacts and actions taken.

Quais os benefícios oferecidos

Benefits:

  • Competitive monthly salary as well as a monthly performance bonus
  • Excellent relocation support
  • Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
  • Ongoing paid training using the latest technologies
  • Both private and public health insurance coverage
  • In house doctor
  • On-site canteen
  • Casual dress code
  • Employee Relations team to help new hires integrate in the Greek lifestyle and culture
  • Fun team activities inside and outside the company

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