Head of Risk, Fraud & Payments (ref 7932)

  • Full-time
  • 21-30 vagas
  • Expira em 27 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 27 dias
  • competitive
  • Malta
  • Outros Serviços, Administrativo

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos

As Head of Risk, Fraud & Payments you will be responsible for the company’s strategic implementation of policies and procedures whilst also ensuring the best practices for the risk, fraud and payments department.

 


 

Requirements:


3+ years’ experience in a similar senior role with an igaming operator

Broad knowledge of the payments and fraud landscape

Strong knowledge of gambling compliance including RG, AML and KYC

Good understanding of 3rd party Fraud, Risk and Compliance systems

Experience in leading and managing a team of substantial size

Strong relationship and stakeholder management skills

Good communication and negotiation skills

Able to handle pressure and can work independently

Excellent verbal and written English skills


What they offer:


Competitive salary

Relocation Package

Comprehensive health insurance

Free lunch daily

Regular team events

A friendly, dynamic work environment - They believe that their employees are their main asset


Que funções irão desempenhar

Responsibilities:


Drive and implement new and current projects related to the RFP Department

Manage a sizeable team of various Risk, Fraud and Payments professionals including setting of objectives and overseeing the team’s performance

Ensure that business objectives are met through effective and efficient team management

Implement and review processes and best practices regarding customer registration, verification, CDD, and EDD

Strategically implement risk, fraud & payments internal policies, procedures and ensure the best practices for the daily operations

Implement payments optimisation strategies to maximise deposit levels and acceptance rates

Own, negotiate and manage payment and fraud related third-party relationships, including banks, PSPs, verification providers, etc.

Handle of high-risk payments, fraud and AML related escalations

Analyse data to identify fraud trends and provide reporting to the management team

Evaluate the risks associated with new launches or changes in products, jurisdictions, payment methods etc.

In conjunction with the Legal & Compliance team, identify changes to legislation to ensure that the company meets its statutory obligations and internal requirements in respect to the prevention of money laundering prevention and player protection.

Work across the business and external departments to address payment operations, risk, technical and fraud issues

Oversee the payments processing function and ensure the quickest possible turnaround times on customer withdrawals, with particular focus on the VIP experience

Chargeback Management and reporting on losses to the COO and Senior Management

Assist in regulatory audits and risk assessments

Investigate, prepare and submit suspicious transactions reports to senior management and MLRO for review

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