O que procura nos candidatos
As Head of Risk, Fraud & Payments you will be responsible for the company’s strategic implementation of policies and procedures whilst also ensuring the best practices for the risk, fraud and payments department.
3+ years’ experience in a similar senior role with an igaming operator
Broad knowledge of the payments and fraud landscape
Strong knowledge of gambling compliance including RG, AML and KYC
Good understanding of 3rd party Fraud, Risk and Compliance systems
Experience in leading and managing a team of substantial size
Strong relationship and stakeholder management skills
Good communication and negotiation skills
Able to handle pressure and can work independently
Excellent verbal and written English skills
What they offer:
Comprehensive health insurance
Free lunch daily
Regular team events
A friendly, dynamic work environment - They believe that their employees are their main asset
Que funções irão desempenhar
Drive and implement new and current projects related to the RFP Department
Manage a sizeable team of various Risk, Fraud and Payments professionals including setting of objectives and overseeing the team’s performance
Ensure that business objectives are met through effective and efficient team management
Implement and review processes and best practices regarding customer registration, verification, CDD, and EDD
Strategically implement risk, fraud & payments internal policies, procedures and ensure the best practices for the daily operations
Implement payments optimisation strategies to maximise deposit levels and acceptance rates
Own, negotiate and manage payment and fraud related third-party relationships, including banks, PSPs, verification providers, etc.
Handle of high-risk payments, fraud and AML related escalations
Analyse data to identify fraud trends and provide reporting to the management team
Evaluate the risks associated with new launches or changes in products, jurisdictions, payment methods etc.
In conjunction with the Legal & Compliance team, identify changes to legislation to ensure that the company meets its statutory obligations and internal requirements in respect to the prevention of money laundering prevention and player protection.
Work across the business and external departments to address payment operations, risk, technical and fraud issues
Oversee the payments processing function and ensure the quickest possible turnaround times on customer withdrawals, with particular focus on the VIP experience
Chargeback Management and reporting on losses to the COO and Senior Management
Assist in regulatory audits and risk assessments
Investigate, prepare and submit suspicious transactions reports to senior management and MLRO for review