Head of E-commerce product

  • Full-time
  • 21-30 vagas
  • Expira em 24 dias
  • competitive
  • Full-time
  • 21-30 vagas
  • Expira em 24 dias
  • competitive
  • Malta
  • Outros Serviços, Atendimento ao Cliente

Betting Connections

With more than 20 professionals Betting Connections Recruitment Solutions is Malta’s largest iGaming recruitment specialist. Our team of highly skilled recruitment and career consultants are dedicated to providing the best and most personalised service in the industry. We pride ourselves on our ability to fully understand the needs of both our clients and candidates alike, which we achieve through developing long term relationships and our extensive knowledge of both the iGaming industry and recruitment!

O que procura nos candidatos

Key Responsibilities:

 



 

General Requirements


Strong Interest in process improvement.

Strong Interest in data Analysis (Excel, Power BI, Tableau etc…).

Strong motivation to constantly improve.

 

Essential Competencies


+5-7 years of experience in the role within e-commerce or iGaming

Excellent Knowledge of i-gaming Payment Methods and risk management tools in various Markets and under various jurisdictions.

Master knowledge of:

              o Merchant accounts applications.

              o Contracts and fees reviews.

              o eCommerce compliance and Payment risk management.

              o eCommerce/ risk Management architecture and flow design.

              o Integrations planning and coordination.

              o QA and Production testing.

Excellent Knowledge of Microsoft Excel for data analysis or similar software.

Excellent verbal and written English communication skills.

Excellent analytical and organisational skills.

Que funções irão desempenhar

As a Senior you will be the person who masters the ecommerce product in and out and always thrives to deliver above expectations while working smarter not harder.

As a lead you will be the person nurturing the skills development of each member on the team when it comes to the eCommerce Product in particular.


Guarantee the constant availability of proper operationality of payment methods and risk management tools in all present and planned markets.

Perform payment methods’ applications, configuration, testing deployment.

Provide team training, write or optimise procedures related to your products.

Build Metrics and reports on transactions/ Service Providers; share insights to improve:

              o Approval rates

              o Transactions cost

              o Risk and Fraud Mitigation

Regularly review and optimise the full end users’ (both clients and agents) journeys through the eCommerce and risk management products.

Independently determine transaction issues, damaging activities and be able to act according to procedures while proposing more efficient solutions or ideas.

Investigate and report valuable updates on ecommerce products and competitor sites.

Regularly initiate performance and cost analysis on Software and department procedures.

Review, approve or reject account registrations, deposits and withdrawals.

Quais os benefícios oferecidos

to be discussed

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